FacilityProof

Mercy Medical Ctr

Hospitals

2.0CMS overall rating
271 Carew Street, Springfield, MA 01104(413) 748-9000Non profit
40/100
Below Average
CCN220066

CMS Rating

Hospital overall2.0

Star ratings are CMS's relative measure, not an absolute “best” claim. A 3-star facility is average.

Trust Verification Checklist

  • Medicare-certified & active
  • CMS rating published
  • CMS overall hospital rating 3+ stars

Quality & Outcomes

3/5

Patient survey rating

HCAHPS summary star

70%

Would definitely recommend

of surveyed patients

68%

Rated hospital 9-10

of surveyed patients

278 min

ER wait (median)

time in ED before leaving; lower is better

0 better / 1 worse

Outcomes vs national

across 19 mortality & safety measures

No different from national average

Heart-failure death rate

No different from national average

Serious complications (PSI-90)

Published CMS measures for this facility. Confirm the latest on the official Care Compare page.

Peer Comparison

2

This facility (stars)

3.2

State average (stars)

2

Hospitals in Springfield

40

FacilityProof trust score

Official CMS Record

We reproduce CMS data — always confirm the live record on Medicare's official Care Compare page.

View on Care Compare

Quick Facts

Type
Hospital
Ownership
Non profit
CCN
220066
City facilities
19

Location

Last updated (CMS): June 1, 2026

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