FacilityProof

Pelican Health Randolph LLC

Nursing Homes

2.0CMS overall rating
4801 Randolph Road, Charlotte, NC 28211(704) 364-8363For profit
29/100
Concerning
CCN345134

Critical Red Flags

  • 2 severe (actual-harm or immediate-jeopardy) deficiencyies in the latest inspection.

Warnings

  • Staffing is below the state average (3.21 vs 3.7 nurse hours per resident per day).
  • 3 federal fines totaling $19,663.

CMS Rating Breakdown

Overall2.0
Health inspectionNot rated
StaffingNot rated
Quality measuresNot rated

Star ratings are CMS's relative measure, not an absolute “best” claim. A 3-star facility is average. See our guide to reading the Five-Star rating.

Trust Verification Checklist

  • CMS certified & active
  • Overall rating 3+ stars
  • Staffing at/above state average
  • No severe deficiencies in latest survey
  • No recent enforcement penalty

Staffing Reality

3.21

Total nurse hrs / resident / day

0.73

RN hrs / resident / day

3.7

State average (total)

Below the state average by 0.5 hrs/resident/day.

Higher staffing is one of the strongest predictors of quality. Why staffing matters.

Inspection Deficiencies

47

Total deficiencies

2

Severe (actual harm / IJ)

September 17, 2025

Most recent survey

A few deficiencies per survey is normal; severity matters more than count. What deficiencies mean.

Enforcement History

3

Federal fines

$19,663

Total fine amount

0

Payment denials

Peer Comparison

2

This facility (stars)

2.9

State average (stars)

20

Nursing Homes in Charlotte

29

FacilityProof trust score

Official CMS Record

We reproduce CMS data — always confirm the live record on Medicare's official Care Compare page.

View on Care Compare

Quick Facts

Type
Nursing Home
Ownership
For profit
CCN
345134
City facilities
60

Location

Last updated (CMS): July 3, 2026

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