FacilityProof

White Oak Manor - Charlotte

Nursing Homes

2.0CMS overall rating
4009 Craig Avenue, Charlotte, NC 28211(704) 365-2620For profit
31/100
Below Average
CCN345238

Critical Red Flags

  • 2 severe (actual-harm or immediate-jeopardy) deficiencyies in the latest inspection.

Warnings

  • 3 federal fines totaling $85,743.

CMS Rating Breakdown

Overall2.0
Health inspection2.0
Staffing4.0
Quality measures4.0

Star ratings are CMS's relative measure, not an absolute “best” claim. A 3-star facility is average. See our guide to reading the Five-Star rating.

Trust Verification Checklist

  • CMS certified & active
  • Overall rating 3+ stars
  • Staffing at/above state average
  • No severe deficiencies in latest survey
  • No recent enforcement penalty

Staffing Reality

3.47

Total nurse hrs / resident / day

0.41

RN hrs / resident / day

3.7

State average (total)

Below the state average by 0.2 hrs/resident/day.

Higher staffing is one of the strongest predictors of quality. Why staffing matters.

Inspection Deficiencies

21

Total deficiencies

2

Severe (actual harm / IJ)

April 13, 2026

Most recent survey

A few deficiencies per survey is normal; severity matters more than count. What deficiencies mean.

Enforcement History

3

Federal fines

$85,743

Total fine amount

0

Payment denials

Peer Comparison

2

This facility (stars)

2.9

State average (stars)

20

Nursing Homes in Charlotte

31

FacilityProof trust score

Official CMS Record

We reproduce CMS data — always confirm the live record on Medicare's official Care Compare page.

View on Care Compare

Quick Facts

Type
Nursing Home
Ownership
For profit
CCN
345238
City facilities
60

Location

Last updated (CMS): July 3, 2026

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