FacilityProof

William W Backus Hospital

Hospitals

4.0CMS overall rating
326 Washington St, Norwich, CT 06360(860) 889-8331Non profit
80/100
Good
CCN070024

CMS Rating

Hospital overall4.0

Star ratings are CMS's relative measure, not an absolute “best” claim. A 3-star facility is average.

Trust Verification Checklist

  • Medicare-certified & active
  • CMS rating published
  • CMS overall hospital rating 3+ stars

Quality & Outcomes

3/5

Patient survey rating

HCAHPS summary star

61%

Would definitely recommend

of surveyed patients

59%

Rated hospital 9-10

of surveyed patients

166 min

ER wait (median)

time in ED before leaving; lower is better

1 better / 0 worse

Outcomes vs national

across 19 mortality & safety measures

No different from national average

Heart-failure death rate

No different from national average

Serious complications (PSI-90)

Published CMS measures for this facility. Confirm the latest on the official Care Compare page.

Peer Comparison

4

This facility (stars)

3.4

State average (stars)

1

Hospitals in Norwich

80

FacilityProof trust score

Official CMS Record

We reproduce CMS data — always confirm the live record on Medicare's official Care Compare page.

View on Care Compare

Quick Facts

Type
Hospital
Ownership
Non profit
CCN
070024
City facilities
3

Location

Last updated (CMS): June 1, 2026